AdvantageCare Physicians (ACPNY)

Manager, Regional Risk Management (Registered Nurse)

Office Name
55 Water St.
Full Time
New York
Union / Non-Union
Primary Location
US-New York
Daily Schedule
Mon - Fri 8:30am-5pm
Risk Management [71019]


Having the best Manager, Regional Risk Management at AdvantageCare Physicians enables us to achieve our vision to be the preferred care destination for our patients and the communities we serve. At AdvantageCare Physicians, our mission is to focus care on the needs of our patients and partner with them in the pursuit of better health.


AdvantageCare Physicians (ACPNY) is one of the largest physician-led multi-specialty practice in the New York metropolitan area, serving half a million patients across Manhattan, Brooklyn, Queens, Staten Island and Long Island. At ACPNY, patients receive individualized coordinated care from a compassionate team focused on helping them live their healthiest lives.


Our 30+ professionally managed, multi-specialty physician practices are designed to deliver convenient, comprehensive and community-based care. At AdvantageCare Physicians primary and specialty care is coordinated through an integrated network of full-service medical offices, regional specialty referral hubs, urgent care centers and strategic hospital affiliations across Manhattan, Brooklyn, Queens, Staten Island and Long Island.


Under direct supervision of AVP Risk Management, the Manager, Regional Risk Management is responsible for day to day activities of risk management in the assigned medical offices, as well as conducting Quality and Risk reviews to identify potential risk/s, developing solutions to mitigate and prevent the risk/s at ACPNY medical offices. The Risk manager proactively identifies both existing and emerging risks that will impact the organization The Manager, Regional Risk Management makes recommendations to increase efficiency and/or effectiveness of the control systems of functions reviewed, including providing value-added analysis on clinical operations, business operations, integrity of internal controls, related to risk management.


Note: The Regional Risk Manager hired for this role will be responsible for all of the Queens locations of AdvantageCare Physicians


  • Responsible for risk prevention and mitigation (clinical and non-clinical), medical office and ACPNY location safety, and regulatory and accreditation compliance.
  • Develops and enforces risk management program plans, and enacts the changes in clinical practice, policy and procedure, and employee/medical staff behavior to preserve the ACPNY’s assets, reputation, and quality care.
  • Must communicate effectively, negotiate, remain objective, maintain confidentiality, organize, and prioritize issues.
  • While not engaged in direct patient care, may provide support to a patient or family after an adverse event or medical error. Will provide support and incident response when there are concerns involving the quality of care rendered to a patient or general patient safety concerns. Such support may include facilitating effective communication between the patient/family and other members of the health care team relative to the disclosure of the event. May also assist with making an apology, managing patient and family emotions, and dispute resolution.
  • Fosters an awareness of risk management practices and techniques through education and communication among senior management and the governing body, medical staff members, and employees at all levels.
  • Triages and investigates complaints and claims related to professional and general liability.
  • Complies with risk management standards established by accrediting and regulatory agencies.
  • Reports all serious events and potential claims to AVP, Risk Management and Claims Coordinator.
  • Reviews and provides risk recommendations related to patient care policies, procedures, and forms.
  • Conducts Risk Management Assessment Surveys with recommendations for improvement.
  • Continually monitors program effectiveness and provides Risk Management operational reports.
  • Performs other job-related duties as required.



  • Bachelor’s Degree in Nursing (RN), or higher clinical degree.

  • Minimum five to seven years of Healthcare-related experience.

  • Excellent written and oral communication skills with the ability to communicate effectively, negotiate, remain objective, maintain confidentiality, organize, and prioritize issues.

  • Proven ability to present and explain complex information and suggest process improvements to diverse audiences including senior level staff and the Board of Directors.

  • Ability to effectively establish and maintain working relationships with peers, senior leadership and all levels of the organization, with a positive and professional image.

  • Proficient in use of Microsoft Office products including Excel, Word, PowerPoint.


  • Certified Professional in Healthcare Risk Management (CPHRM)
  • Associate in Risk Managerment (ARM)
  • Healthcare Risk Management experience in a hospital or large healthcare system


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