AdvantageCare Physicians (ACPNY)

  • Licensed Practical Nurse (LPN) - Ophthalmology

    ID
    2017-4703
    Office Name
    East New York
    Type
    Full Time
    City
    Brooklyn
    Union / Non-Union
    Non-Union
    Primary Location
    US-NY-Brooklyn
    Daily Schedule
    TBD
    Dept/Spec
    Ophthalmology [72026]
    Employees Only Posting Thru:
    1/16/2018
  • Overview

    Lindenwood Medical Office will be relocating to East New York (101 Pennsylvania Avenue) effective April 2018

     

    Having the best Assistant Care Team Manager (LPN) at AdvantageCare Physicians enables us to achieve our vision to be the preferred care destination for our patients and the communities we serve. At AdvantageCare Physicians, our mission is to focus care on the needs of our patients and partner with them in the pursuit of better health.

     

    AdvantageCare Physicians (ACPNY) is one of the largest physician-led multi-specialty practice in the New York metropolitan area, serving half a million patients across Manhattan, Brooklyn, Queens, Staten Island and Long Island. At ACPNY, patients receive individualized coordinated care from a compassionate team focused on helping them live their healthiest lives.

     

    Our 30+ professionally managed, multi-specialty physician practices are designed to deliver convenient, comprehensive and community-based care. At AdvantageCare Physicians primary and specialty care is coordinated through an integrated network of full-service medical offices, regional specialty referral hubs, urgent care centers and strategic hospital affiliations across Manhattan, Brooklyn, Queens, Staten Island and Long Island.

     

    The Assistant Care Team Manager (LPN) is responsible for providing support and assistance within the scope of practice in the coordination of duties and supervision of nursing staff as well as providing professional nursing care to patients. Responsible for the overall day to day staff assignments and management of patient flow to ensure excellent customer service.

    Responsibilities

    • Participates in the performance evaluation process with the Care Team Manager.
    • Participates in the interview, hire, and training and orientation processes of the nursing staff.
    • Ensures nursing practice of the staff and own practice is in accordance with nursing standards, local, state and federal guidelines and organizational policy.
    • Ensures compliance with all infection control, safety and confidentiality guidelines (OSHA, DOH, HIPAA, etc.).
    • Assigns duties as needed including daily break schedules for team.
    • Investigates variances and patient and/or family complaints.
    • Develops and performs corrective actions to resolve issues or refers more complex issues to Manager.
    • Supports quality improvement activities, including data collection and committee participation.
    • Supports implementation of programs and procedures developed at an organizational level.
    • Demonstrates responsibility for his/her own professional development and participates in medical group training programs, CME/CEU conferences and in-service programs as appropriate.
    • Obtains, verifies and records health history of patients as needed to support patient flow.
    • Convenes daily huddles and supervisors the Medical Assistants to ensure implementation of physician directed preparation of patients for scheduled visits.
    • Ensures staff maintains excellent customer service when caring for patients.
    • Ensures clerical staff checks patients’ insurance eligibility 3 days prior to scheduled visits and on day of visit for visits scheduled within 2 days of appointment.
    • Monitors inventory of medical supplies and orders when necessary.
    • Reports malfunctioning machinery to Administration.
    • Provides feedback to staff on a regular basis.
    • Disseminates and enforces departmental and office/group procedures in conjunction with management.
    • Interfaces with physicians, management and staff members.
    • Promotes wellness by providing patient education materials and communicating physician advice and/or instructions.
    • Performs all related nursing duties as assigned by the physician.
    • Provides basic patient care by administering medications.
    • Assists other healthcare professionals in performing exams.
    • Follows established procedures for infection control.
    • Ensures staff coverage is consistent with patient volume.
    • Promotes and facilitates the team approach to patient care through appropriate, timely and professional communication and by leading by example.
    • Organizes patient flow and apprises patients in waiting room when delays occur.
    • Responsible for the supervision of employees who work with ACP and are aware of how to properly deal with this information.
    • Performs other job-related duties as required.

    Qualifications

    Required:

    • Minimum of two years administrative experience
    • Completion of NYS approved Practical Nursing Program
    • Professional verbal and written communication skills
    • Excellent client service and public relations skills
    • Knowledge of computer systems and applications
    • Knowledge of organizational policies and procedures
    • Communicates clearly and effectively with patients, medical staff, staff members and the public
    • Ability to read, interpret and apply policies and procedures

    Preferred:

    • Experience in a medical office

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