AdvantageCare Physicians (ACPNY)

Urgent Care Medical Director

East New York
Full Time
Union / Non-Union
Daily Schedule
Monday-Friday 8am-5pm
Medical Office Administration [72070]


Having the best Urgent Care Medical Director at AdvantageCare Physicians enables us to achieve our vision to be the preferred care destination for our patients and the communities we serve. At AdvantageCare Physicians, our mission is to focus care on the needs of our patients and partner with them in the pursuit of better health.


AdvantageCare Physicians (ACPNY) is one of the largest physician-led multi-specialty practice in the New York metropolitan area, serving half a million patients across Manhattan, Brooklyn, Queens, Staten Island and Long Island. At ACPNY, patients receive individualized coordinated care from a compassionate team focused on helping them live their healthiest lives.


Our 30+ professionally managed, multi-specialty physician practices are designed to deliver convenient, comprehensive and community-based care. At AdvantageCare Physicians primary and specialty care is coordinated through an integrated network of full-service medical offices, regional specialty referral hubs, urgent care centers and strategic hospital affiliations across Manhattan, Brooklyn, Queens, Staten Island and Long Island.


The Urgent Care Medical Director (UCMD) plays a key role at the East New York Medical Office and is responsible for clinical oversight of the East New York Medical Office urgent care/express care department.


  • Provides clinical support daily to the urgent care/express care center
  • Collaborates with the center’s site medical director, nurse manager and director of facilities
  • Manages the urgent care clinical provider team comprised of nurse practitioners, physician assistants, medical assistants, and nursing staff.
  • Act as the supervising/collaborating physician for urgent care advanced practice clinicians
  • Oversees implementation and generation of appropriate clinical protocols
  • Uses available reports, medical records, and on-site observation to review and improve the quality of care delivered by each individual provider
  • Provide training of new providers and clinical care tech staff as needed
  • Monitor and ensure accuracy of provider coding and documentation
  • Assures medical involvement in the development, approval, and review of all policies, procedures, and protocols governing clinical care.
  • Monitor and manage Urgent Care's patient satisfaction scores
  • Collaborate with operations team to resolve patient care complaints and grievances
  • Other duties may be required based on hospital specific requirements or needs
  • Conducts Weekly Medical Staff Meetings
  • Prepares for and maintains UCAOA UCC accreditation
  • Other committee participation as necessary



  • Board Certification in Family Medicine, Emergency Medicine or Internal Medicine/Pediatrics
  • A license to practice medicine in the state of New York
  • A valid DEA certificates
  • BLS Certification
  • Advanced certificaitons; ACLS, PALS, ATLS, CALS (Comprehensive Advanced Life Support)
  • Three to five years clinical experience in an urgent care, emergency department or equivalent
  • Demonstrates competency in triage, diagnosis, and treatment to assure high standards of patient care and safety are maintained.
  • Demonstrate and quantify experience with change management
  • Utilize metrics to measure, analyze and manage clinical performance in alignment with organizational objectives
  • Demonstrate ability to motivate and influence the behavior of healthcare professionals
  • Identify and manage outliers on key performance indicators and core business metrics
  • Three to five years emergency medicine or urgent care management experience
  • Experience in the urgent care center accreditation process ( UCAOA)











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